Connector App Helps Retailers Maximise Online Sales and Deliver Best in Class Customer Service and Order Fulfilment
Manhattan Associates Inc., a global leader in supply chain commerce solutions, announced at its annual customer and partner gathering Momentum that a connector app to Manhattan Active Order Management is now available in the Shopify App Store.
The connector app provides out of the box connectivity around real-time network inventory, order fulfilment status visibility, and payment processing. Further, the app provides order integration support for Shop Pay as a payment method.
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Manhattan also announced that several enterprise class retailers are now live using the connector app to facilitate a best-in-class shopping and fulfilment experience. These customers are benefitting from the full order lifecycle connectivity across Shopify and Manhattan.
Now integrated with Shopify, Manhattan’s Order Management and Store Inventory and Fulfilment solution is available as part of Manhattan Active Omni, designed to handle the complexities of enterprise business. Manhattan Active Omni helps enterprises provide world class customer service to improve loyalty, real-time enterprise inventory visibility to drive sales, and best in class store fulfilment capabilities to enable pickup in store, kerbside pickup, same day delivery, and other vital delivery methods.
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“Mastering same-day, BOPIS, and ship-from-store, while ensuring inventory visibility and a seamless customer experience, is the new imperative,” said Rukmani Subramanian, VP of Partnerships, Shopify. “Manhattan’s order management powers brands with real-time inventory, seamless fulfilment, and full transparency – driving innovation, growth, and loyalty through exceptional omnichannel experiences.”
Brian Kinsella, senior vice president of Product Management for Manhattan added: “We’re proud to partner with Shopify to deliver a market leading end-to-end commerce solution. Shopify and Manhattan share a vision of speed and ease of checkout and rapid and transparent order fulfilment. Both the Shopify and Manhattan platforms put a premium on customer experience, be that online, in the contact centre, or when receiving the ordered items.”
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Source: businesswire
