Fast Facts
1. Nagomi Security appoints Alexei Rubinstein as VP of Customer Experience to enhance customer onboarding, operationalization, and long-term engagement of its exposure management platform amidst rapid company growth.
2. Rubinstein’s role focuses on unifying technical, strategic, and customer-facing teams to turn exposure management into a continuous, repeatable process that delivers measurable operational security outcomes.
3. With over 15 years of cybersecurity leadership, Rubinstein brings extensive experience in customer success, sales engineering, and strategic management from companies like Morphisec, XM Cyber, and Rapid7.
4. The company aims to expand its platform capabilities and global presence, emphasizing ongoing customer support and security value realization as core to its growth strategy.
Enhancing Customer Experience in a Growing Market
Nagomi Security has appointed Alexei Rubinstein as Vice President of Customer Experience. This move highlights the company’s focus on improving how clients use its platform. Over the past two years, Nagomi’s growth has been nearly ninefold. Organizations are increasingly seeking clearer insights into their cyber risks and better validation of security controls. Rubinstein’s role will focus on managing the entire customer journey. He will oversee onboarding, implementation, and long-term engagement. His goal is to make exposure management a continuous process, not just a one-time setup. This approach aims to deliver lasting security benefits to organizations and help them adapt to evolving cyber challenges.
Bringing Experience and Strategic Focus to Cybersecurity Growth
Rubinstein brings over 15 years of leadership in cybersecurity. Previously, he led customer success and strategic teams at Morphisec. His background includes roles at XM Cyber, IntSights, and Rapid7. These experiences gave him deep knowledge of threat intelligence, vulnerability management, and security operations. His academic background also blends technical expertise with strategic thinking. Rubinstein emphasizes that customer experience should extend beyond deployment. As cyberattacks grow more costly and disruptive, organizations need ongoing support. Nagomi aims to help clients turn technical insights into actionable steps. With Rubinstein’s leadership, the company aspires to make security practices more measurable and sustainable.
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