CyEx, a leading provider of cyber and data breach response solutions, announces the appointment of Wes Alford as Executive Vice President of Client Services overseeing client and partner engagement, operations, and business management. Alford will report directly to CyEx founder and President, Jerry Thompson, and will work alongside him to lead the day-to-day operations of the business.
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Alford brings more than 20 years of experience working with both plaintiff and defense firms in the class action administration industry. He will play an integral role in all areas of CyEx’s operations, with a focus on delivering exceptional service to clients and strengthening key partnerships.
Prior to joining CyEx, Alford served as Executive Vice President at Simpluris, where he led both Client Services and Operations. Over the course of his career, Alford has provided expert analysis and guidance across high-profile legal and remediation matters, including the Equifax Data Breach Settlement, Allagas v. BP Solar International, and the Rimler v. Postmates class action. Alford previously led the development and go to market strategy for Simpluris’ industry leading mass arbitration administration practice and will continue to oversee that vertical while expanding and enhancing the product offering at CyEx.
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Alford is a veteran of the United States Navy, where he served as both a senior enlisted advisor and a limited duty officer specializing in next-generation warfighting capabilities and technologies. During his service, he led a team of more than 80 across six global deployments. He holds a Master of Science in Project Management from Northeastern University and maintains both PMP and Certified Scrum Master certifications. Alford’s blend of legal administration expertise and operational leadership positions him as a key driver of CyEx’s next phase of growth and client service excellence.
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Source: prnewswire
